1 reviews | Active since May 2013
Accounts
<p>It has come to my attetion that in the past 5 months that I am now being debited R200 more. I have called your customer support where I feel like I am being argued with and treated like I am an idiot when I have bank statements in front of me. Then I am told there was a discount on that particular offer and now it has gone up? If i signed a contract for a certain amount monthly how does it suddenly just increase without me knowing. I owuld like someone to phone me and explain this and come to an agreement as this is not what I had agreed on. I am fed up with being treated like a dumb person and taken for a ride!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
