Accounts

<p>I have been struggling to get my lines upgraded with Vodacom since Novmber 2016, the problem being the accounts department, we made a payment via eft again last week, which hasn't been allocated to my account, now the "friendly," representative tells me that we short paid and that we are in arrears on this account, which is pretty odd seeing that the amount paid was derived from the statement they send on a monthly basis, the account is current after this payment and the outstanding amount on the account currently needs to only be paid on the 22nd of May 2017, I am beyond frustrated with this situation to be quite frank</p>