1 reviews | Active since Feb 2017

13 Feb 2017, 13:43

Accounts

<p>Dear Vodacom,</p> <p>Please have a look to all my emails I have send to you regarding to cancelled one of my contracts, but still money was deducted from my bank account, for 6 months, WHY??!!!!! I want this money to be transfer back into my account!!</p> <p>The number I have cancelled is ********** 227, vodacom promised me this contract will be cancelled at the end of July 2016, and still they deducted my money till the end of December, I went to a vodacom shop January 2017, but the service are really poor and bad!!!!!!! I need my money that vodacom deducted from my account, to be transfer back into my bank account. </p>

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Replies (2)
Vodacom
Vodacom's reply13 Feb 2017, 14:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update13 Feb 2017, 14:28
Reviewer Update

You can only contact me via email, I'm not in South Africa!