DS
Duggie S

1 reviews | Active since Mar 2014

30 Jan 2017, 13:21

Accounts

<p>I updated my banking details so many times with you. Apparently you have no record of it... I now have bad credit because you dont do your job. I changed banks before August last year. Nothing was updated. I went in store a few times and phoned to change it. One or other supervisor I spoke to (which is not worh tgat title but anyway...) was not of any help! What are you going to to to rectify this and restore my name? I trust that you will contactly very promptly to sort this out. As I advised I will post this on every social media platform so that people can know what your company does! Sies man!</p>

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Replies (1)
Vodacom
Vodacom's reply30 Jan 2017, 15:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team