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KS
Kassie S

1 reviews | Active since Jan 2013

16 Oct 2016, 14:27

Accounts

<p> I made a payment on 2 May 2016 of R850.00. Unfortunately, I paid into the wrong account. I paid into Vodacom PTY account number:7763 Branch code: ********** And used G.Steenkamp as ref. PLease , can any body help.</p> <p>After months of phone calls, and my line was even suspended twice, CAN SOMEONE PLEASE HELP</p>

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Replies (6)
KS
Kassie S's update16 Oct 2016, 14:37
Reviewer Update

I see that Vodacom replay to all with:

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

Vodacom
Vodacom's reply17 Oct 2016, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

KS
Kassie S's update17 Oct 2016, 22:32
Reviewer Update

Exactly as I said: Vodacom will reply with- Kindly be advised that a consultant will make contact with you in due course to assist with your query. After 5 months of wasting my time to try resolve this problem, you “speak” to a computer.

KS
Kassie S's update18 Oct 2016, 19:02
Reviewer Update

I receiveda message today: we are attempting to call you..............................?

AND?

Vodacom
Vodacom's reply21 Oct 2016, 15:31
Official

Dear Filamon,

What number should I call you on? I cant reach you on the number provided.

Regards,

Cassandra

Best regards,

KS
Kassie S's update23 Oct 2016, 08:35
Reviewer Update

Good morning.

You can call me at ********** 466