PC
Petro C

1 reviews | Active since Apr 2016

11 May 2016, 02:28

Accounts

<p>So I cancelled my contract I have with them in November. A contract that for 24 months I have been paying R169 every month. After not having a debit order go off on my account for two months after I cancelled the contract I all of a sudden get debited for R269 odd rand. What I dont understand is 1. Why not debit for two months and 2. Then debit R100 more than what they should. Now I get final demand letters via mail and e-mail after I have numerous times asked them to contact me... useless vodacom but I as the CLIENT will probably be blacklisted due to their messup</p>

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Replies (1)
Vodacom
Vodacom's reply11 May 2016, 06:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to help with your query.

Regards,
Vodacom Consumer Website Team

Best regards,