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My phone was blocked due to payment, however payment was made. I had called the call centre on sunday and was advised that i should send through proof of payment and my phone will be unlocked within an hour. Since then nothing has happened, however i called the call centre explaining what i was told the previous day and the agent had a terrible attitude, he was arguing with myself and my wife, yes i was getting aggravated with him but his lack of proffesionalism was disgusting, i was told that my phone will only be unlocked by friday which i find that to be terrible service. I took time to send through proof of payment only to be told that. Im very upset with the level of service i received from vodacom yet i have many contracts and actually thinking of moving my services to another network. I hope that this issue can be resolved as soon as possible, its really hard with out a phone