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seipelo S
1 reviews | Active since Aug 2018
01 Apr 2025, 13:37
***** accounts
Good day
Am hoping this complain lands on the right hands because my brother is not getting any assistance.
Last year November my brother Eric opened a case with you guys that someone opened an account *****ulently and till today his case is not solved. He is trying to buy a property and this *****ulent account is standing on his way.
Case or Ref no:EC-1U54-1ILS08 is still open and it’s starting to frustrate him. He needs this account closed as in yesterday so that he can move on from this.
You can call on *** so we can remove this matter asap.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
01 Apr 2025, 14:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Apr 2025, 14:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
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seipelo S's updateReviewer Update
01 Apr 2025, 15:35Thank you much appreciated
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seipelo S's update01 Apr 2025, 15:35
Reviewer Update
Thank you much appreciated
