Accounting ,

Logged 2 x queries last week and was given Ref 1- ********** ********** and Ref 1- ********** ********** . I was told someone would be in touch within 48 hours , this was on Tuesday LAST WEEK . Today is the the 26th Feb and no one has contacted me. - My queries are as follows : " Itemized Billing charged February R14.91 which works out to be R17.00 incl vat ." I HAVE NOT RECEIVED A ACCOUNT IN THE POST SINCE FEBRUARY LAST YEAR AND STILL BEING BILLED INCORRECTLY . The second compliant was I took out a new line on the 13th Feb and it is a R129.00 per month (vat incl) with R150 free airtime per month - this has gone all wrong and they have billed me incorrectly- Total Once Off Charges 85.09 Subscription Charges 85.09 Airtime Subs - uChoose Flexi 150 February 130.70 130.70 Total Subscription Charges 130.70 Total Amount (VAT Excl) Total Vat Total Amount (VAT Incl) 215.79 215.79 30.21 246.00