Account ***** Vodacom

On the 20th of July 2025.My mobile number with vodacom couldn't make any calls access any data or even receive sms's.I call vodacom on another number to ask why is my phone number unable to access the network.I get told that my phone has been blocked due to ***** and that my number is under investigation until then my phone number won't access the vodacom nettwork.On the 21st July 2025 I get called at around 17H25 and get told that my phone number is back on the network and I can now access the network again. On the 2nd of August I log into the vodapay to have a look at my account and I find a ridiculous amount of R7259.72 that I owe.I call vodacom to query this outrageous amount and get told that the people dealing with this matter cannot be access over the weekend and that I will be contacted on Monday the 4th of August 2025 which today.At 09H00 I make the call to vodacom myself since nobody is calling me back.I get referred to the accounts department through the phone and while this account person is checking my account the phone conviently gets purposefully switch off. Upon numerous phone calls to vodacom with referrals to the same account department that keeps switching off the call while they check my account. That this is a vodacom inside ***** where people who work there at vodacom are targeting accounts such as mine and adding debit bills to fixed contracts in order to **** the customer in paying more than the customer should and that calling this call centre sends you to the same people involved on this ****. This damn vodacom is allowing customer accounts to be edited and cooked my insiders who are ****ming customers!!!!!!!!!!!!