1 reviews | Active since May 2016

10 Jul 2017, 19:18

Account ***** up

<p>We have 2 phones with Vodacom. Both prepaid and signed in Dec 1016. Suddenly I found out that the price increased with R60 per phone. When I requested a detailed invoice to see how it is possible they never sent it!!!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply11 Jul 2017, 07:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply21 Jul 2017, 13:29
Official

Dear Liezl Pye,

Thank you for your patience.

I've responded to you via SMS with feedback.

Regards,

UW

Best regards,