Account *****ulently opened in my name for the second time.

In 2022 an account was *****ulently opened in my name. This was reported to Vodacom with all necessary information to their ***** department. After investigation it was found that indeed the account was *****ulently opened. Its 2024 and I still have not received my money back, Then in December, it happened again. Now I have to go through the same process and I haven't even received the money from the first ***** case. Vodacom, please remove my name from your database and pay me my money back.