RT
Rob T

1 reviews | Active since Dec 2014

24 Dec 2016, 14:05

Account suspension !

<p>My account was suspended for some bogus charges for which I know nothing of.</p> <p>When quering it they saw it is not a Vodacom charge and they can do nothing about.</p> <p>BS.</p> <p>I never authorised any Content Services. I have no idea how this happens.</p> <p>I NEVER use my phone for any online activity.</p> <p>What a ******* !</p> <p>Not happy at all!!</p>

0
Replies (1)
Vodacom
Vodacom's reply25 Dec 2016, 07:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team