Account Suspended - No Reason

My account was suspended at 15h00, Friday March 11th. <br> <br> I phoned your Accounts department on Saturday morning, March 12th, and the consultant confirmed that my account was wrongly suspended, but he was able to reactive my account.<br> <br> Somehow this just happened again today - my account is once again suspended. <br> <br> Here is the scenario:<br> <br> My number was originally part of a contract on my father's name - this contract ended last year. After the contract ended, I did a transfer of ownership to a brand new (Date - MyGig1) contract at the Blue Route mall.<br> <br> My father passed away mid December 2015, and we requested for his personal Vodacom account be closed. I believe somehow my contact got mixed up with his - although the request processed at Mossel Bay Vodacom was for his contract and not mine. <br> <br> I am getting very impatient with this incompetence and need this issue resolved ASAP - I need my phone for work, and I can't understand how you can just suspend a contract with no legal reason or notification to the owner.