Account Suspended - Incompetence

My account was locked a total of 6 times in the last month due to a technical issue with my account. I just had to phone the Legal Department again to get my line unlocked. Initially, the Legal department blamed the Accounts department. The Accounts department pointed the finger at the shop where I opened my contract, now the shop is shifting blame.<br> <br> A supervisor from the Legal department assured me that this issue was being resolved, but still no resolution. <br> <br> I went to Vodacom in Blue Route,Tokai on Friday and spoke to Kim Fortuin. She was supposed to send the issue to the technical team, but this is still not done. According to her investigation the store didn't make any errors with the contract, it is some mystical technical error.<br> <br> Meanwhile, every Legal Department consultant I speak to reminds me that I need to pay the amount due for March, since this was not deducted from my account DUE to the technical issue. My account is also being charged for every singe unlocking fee.<br> <br> I refuse to pay the amount due for March until this issue is resolved. If this is not resolved by EOD, I will cancel my contract with Vodacom and move to a new service provider.<br> <br> Enough is enough.