Account Suspended

My phone was suspended earlier this week. After making payment yesterday I phoned the collection center to have the suspension lifted. I spoke to Ashwin who advised that I should send the proof of payment to pop@vodacom and then after an hour the suspension would be lifted. An hour later my account was still suspended. I phoned again and spoke to Paulina, who advised that the suspensions are only lifted between 2 to 4 hours after proof of payment was sent. 4 hours later it still wasn't lifted and I then spoke to Prince, who first said it would take up to 7 working days which is ridiculous since this happened before and then the suspension was lifted while I was on the phone with vodacom, but then changed his story and said that suspensions are lifted after 5 hours. He also said that he would get his manager to phone as soon as he is coming out of his meeting. We are now going for almost 24 hours. My account is still suspended and the manager never phoned me! I am running a small business and this causing me a lot of problems now. Clearly Vodacom doesn't care one bit!