ACCOUNT SUSPENDED DUE TO VODACOM'S ERROR 2

I wrote a review on 14/10/2017 with the same title, this is review number 2 on the same issue. After I paid the subscription for the 2 months my account is still not active. I phone today again and spoke to a very rude guy who informed me that the R100 is still outstanding, he can see that there is a dispute lodged and can re-activate my account, but wait for it, I must pay Vodacom R10.00 to do that. My question still remain, why must I pay for Vodacom's error? If they did not change my bank details non of this was necessary. Vodacom is by far the worst cellular company to work with. As soon as my contract expires I will not think twice but to cancel it and get away from this bad attitude and service.

They rep**** on my previous review they will be in contact, wha wha wha, nothing yet...