Account Suspended as voicemail

So, my account is in arrears, as I do have some difficulty in paying this month, but before the 5th of next month my account will be paid, I understand that you had to disconnect it. But when someone calls me, and I cant answer, it will go through to my voice mail... and the voice mail goes as follow: Your call has been rerouted to a recorded announcement, please be aware that your service has been suspended. Please contact your service provide for reconnecting your account!<br> <br> THIS IS UNACCEPTABLE AND HUMILIATING! I will report you as this is outage of confidential information!<br> <br> email: [Email Removed]