bC
bernadette C
1 reviews | Active since Oct 2015
24 Oct 2015, 06:24
Account suspended
Good day, I hope we can solve this problem. We made a mistake by paying this month money for Vodacom with the old reference code. The account was change from old Bussiness toe new Bussiness name. I was not aware that the account number was changef. We struggle from the 12th with Vodacom to transfer the money from the one to the other one. It is a Bussiness number. Last night they suspend the account and the guys need the phones as they work away. We' ve email POP numerous times, we went in to the branch and call numerous times. Is there anybody out there to help me solve this problem. P
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
24 Oct 2015, 08:14Hello Ro***e,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply24 Oct 2015, 08:14
Official
Hello Ro***e,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
