ACCOUNT STILL A MESS!!!

I realized I fell behind with payments by vodacom because I didn't see debit orders running off my account anymore. I went in to the branch to see the damage and then payed more than I owed. My account was deleted so I requested a reactivation, since that time my account have been a mess. Everytime I try to reactivate they would charge me R300 and something and my account would not get activated. I fill in the forms and request to be debited on the 20th of the month. I get reassured that is what is going to happen and it never does. I requested my debit order day to be changed but it never get changed! I Pay money yet never get activated and my bill just seems to be rising with vodacom even though the accounts department has reasured me that my account is up to date. I don't get reactivated properly and they refuse to give me a paid up letter. I want to close this account now forever.<br> <br> I made an arrangement which I changed later with them. The arrangement was for the balance of the contract cause of the service I have received from them. Then I was adviced to reactivate which I did to no avail. Now the account is deleted again even though I have paid them the money.