NM
Nombuyiselo M

1 reviews | Active since Aug 2020

09 Dec 2020, 00:39

Account status still not changed after paying full settlement on August

Instead of closing off my account as settled which would have upped my current credit score you'll made my account active. Active for who. Cause I settled and wanted it closed. Next thing you'll tell me I'm owing. Please close off my account as settled and paid up not the active nonsense

0
Replies (1)
Vodacom
Vodacom's reply09 Dec 2020, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team