rK
rushda K
1 reviews | Active since Jun 2011
15 Aug 2022, 12:27
Account Status
Made 2 payments , 1 for R1707 on the 31st July 2022 and 2nd payment on the 4th of August 2022 both payments done via the Vodacom app , customer care is still calling regarding Arrears on the account , service really sucks at Vodacom even the agents are uncooperative
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Replies (2)
Vodacom's replyOfficial
15 Aug 2022, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Aug 2022, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
rK
rushda K's updateReviewer Update
18 Aug 2022, 11:00Still no feedback from Vodacom guess they have no time to attend to my payment allocation , should this account get suspended then I will take Vodacom on and it is not a threat as it is now having a negative impact on my credit profile
rK
rushda K's update18 Aug 2022, 11:00
Reviewer Update
Still no feedback from Vodacom guess they have no time to attend to my payment allocation , should this account get suspended then I will take Vodacom on and it is not a threat as it is now having a negative impact on my credit profile