Account Shambles

<p>So Im getting billed in January for December AGAIN, Im being told " No, you pay in arrears" - So if that is the case, why is my December account showing for December again and the bill in January showing for December, if I was paying in arrears, the December invoice should have said November???? So I have logged a call to Vodacom on 14th january after receiving my invoice on 10th January, and they said they will phone me back in 3 days...........yeah didnt get a call, also to find out my call was never logged when I phoned back again on 24 January. So I go through the WHOLE process again to explain to them that I am being charged twice for December. I then get told its fault on their side, but I still need to pay the amount........ yeahhhhh I am not going to do that.... fix your mistake first, send me the correct info first, if your invoices are wrong, SORT THEM OUT, DONT TELL CLIENT TO JUST PAY</p>