MM
Mbambeleli M
1 reviews | Active since Jun 2011
21 Oct 2015, 11:07
Account Settled but Vodacom re-opened it
I had a cellphone account with Vocadom which was being handled by VVM collections department, i paid the account and closed it October 2014, now they came back and say from April 2015 they picked up an error from the system and that i still owe them R3110, while i paid the R8 600 i was requested to pay in order to close the account. i have now taken them to the lawyers to have this matter resolved, they will close that account i will see to it. I will keep writing in this forum until they clear my name, i will not pay and amount that i do not know never
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Replies (1)Vodacom's replyOfficial
21 Oct 2015, 12:17Hello mabra123,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply21 Oct 2015, 12:17
Official
Hello mabra123,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
