Account Services

<p>I have been trying for over a year to get my statements and itemized billing emailed to me timeously.</p> <p>I require the information before the 13th of each month due to the information being submitted to my employer before closing of the payroll.</p> <p>I have sent repeated emails and made hundreds of phone calls, but it is like a blank wall, I do not even get replies from them, all calls are routed via the call center, they either do not care or are ***********.</p> <p>At ons stage when the rep****, they informed me it is my email address which is the issue.</p> <p>I changed the email address, and took a week to get the call center to get the correct address whithout spelling mistakes, etc.</p> <p>My wife gets her statements before the 10th EVERY month, at the same email address as I have used, how is that possible?</p> <p>When the information is eventually available on the web page, you can not even print it, it is a question of copy and paste and cutting, etc.</p> <p>I am sick and tired of Vodacom's bad, non existing client service, as soon as it possible, I will terminate my contract on move to another provider</p>