Account Reactivation Issues
Please can someone assist urgently. I am acting on behalf of my mother. We have been trying to get her Vodacom account reactivated since September 2015. She has made all required payments.<br> The walk in customer store at Greenacres, Port Elizabeth have sent all documents to Vodacom account department via email. It has to date not been resolved. <br> I am requesting you to contact the Greenacres store and liaise with them. <br> It is unacceptable that a call centre agent does not have contact details for your customer walk in store at Greenacres. Please sort this out and reactivate my mother's account.
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Vodacom's replyOfficial
05 Oct 2015, 12:18Hello LouiseAllwright,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply05 Oct 2015, 12:18
Official
Hello LouiseAllwright,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM