account quire

last week i requested a quotation frm vodacom regarding my cell phone contract <br> i wanted to pay it off bcs i can not continue paying for it due to finincial reason <br> within a day i got a response frm vodacom saying that one of their consultant will contact me but i haven't heard anything from them <br> its not fair what they are doing bcs if things continue like this <br> i wouldn't be able to afford it anymore <br>