Account query

<p>On 1 July 2016 i was debited R338.50 and on 1 August 2015 i was debited R537.51. In May or June 2016 I upgraded online where no upgrade fee charged. Upgraded contract premium = R159. In June 2016 i opened a new vodacom contract at Game for R99 where i paid an admin fee of R105 instore. So therefor i am baffled as to why i am being debited these amounts mentioned above. i have made many attempts to contact them but everytime i am being transferred or referred to someone else and their system is forever offline. i am very frustrated with this company as their service really sucks. i have no idea how to handle this matter any further.</p>