1 reviews | Active since Oct 2014
Account Query
<p>I am very annoyed. I have notice on an account in March was billed for April with no airtime as Vodacom bill's in arrears and I completely understand that, but I was billed again INCORRECTLY for May. I disputed the debit order and have tried numerous amounts of times calling trying to rectify, been directed from accounts to collections and have spent a lot of time on the phone trying to sort it out with NO LUCK. I would like this sorted it is as simple as crediting my one number for May and resending invoices. I am very annoyed and cannot believe that such a "BIG" company is not able to assist when I am trying to do the right thing.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
