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Petro M

1 reviews | Active since Sept 2016

12 Sept 2016, 11:24

Account querie on ***

<p>Still await feedback on my acc query from 16June 2016. Migrate line and they charge me migaraion fees and they have not inform me telephonically about the fee of R1536.00. Phone every time and no feedback where provide walk into a brick wall</p>

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Replies (2)
Vodacom
Vodacom's reply12 Sept 2016, 11:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

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Petro M's update19 Sept 2016, 08:54
Reviewer Update

Good morning,

What must I do as a customer to get feedback on my account query that is from 16 June 2016!!!!

This is very poor services