Account Problems

Vodacom has charge me for International sms's for November 2019. I don't sent International sms's. I don't even sent any sms's, because everyone have Whatsapp. In August they alco charge me for Intrnational sms's. I called them, and told them I will not pay for sms's I didn't sent, they don't even bother to do corrections on my account. When you call Vodacom, you must do it in office hours, when you call in office hours, you have to press this number and then that number and then this number. It is a nightmare to just get someone to talk to, and then they are unabel to help you. They just say you can deduct the amout from your bill, and they will solve the problem, they never solve the problem. You can't go for help to any Vodacom shop, because they are unable to help you with any queries. Vodacom isn't the best. Vodacom is a nightmare.