FT
Frans T
1 reviews | Active since Jul 2021
22 Jul 2021, 09:20
Account problems
After I stopped my account in December 2019, I found out this year when I was trying to get a home loan that I have a outstanding balance that they handed over to MBD. When I stopped the account, I deactivated the number connected to the account. So I don't know how I was using an account if the number was deactivated. Now I am struggling with MBD to get hings sorted
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Vodacom's replyOfficial
22 Jul 2021, 11:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jul 2021, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team