<p>I changed my contract from my mother in law's name to my name middle June. The payment was still on her name end of June and she paid it, end of July Vodacom charged me double!! For end of june and end of july, according to them it was for double airtime (which I never got!!!) I phoned the account department they told me they will sort it out and phone me in 7 days... You guessed it never Happened!!!</p> <p> </p> <p>I payed the account end of July and guess what!!! It appears on my mother in law's statement... Not even on mine... </p> <p> </p> <p>I am fed up struggling with you guys!! And its only been 2 months!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Hi Ian En Maliza
As discussed, this matter has been resolved.
Regards,
RJ
Best regards,
Hi Ian En Maliza
As discussed, this matter has been resolved.
Regards,
RJ
Best regards,
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