Account Problems
<p>Good Day</p> <p>I spoke to your call center /accounts department a few times already still no one can assist me with my PROBLEM !!!According ITC i am in areas with vodacom for the last 5 months for the amount of R844 something, but when i phone Vodacom they say my account is not in areas and they cant see anything wrong !So please will someone help me to with this problem !And can you please fix this problem with your back office so that my life can go on !This is a problem from your side please fix it </p>
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Vodacom's replyOfficial
09 Jan 2017, 12:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Jan 2017, 12:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,