account problem

<p>Since November 2016 I have been up and down to Vodacom shops in an effort to sort my account out. Since then I have been unable to do so. I refused to pay an account including costs that was not for my account. I have written email to no avail. I had a call from collections where I raised my complain. They can only supply me with a statement but not an account. I rep**** to the email I received and it comes back as undelivered. I am really not sure how to solve this matter</p> <p> </p> <p>Can you please assist me</p> <p> </p> <p> </p> <p>Thank you in advance</p>