ACCOUNT PROBLEM

On the 23rd Dec 2015 I went to Vodacom at Maponya Mall and everything went well and I received my devices but then the package that I requested was not loaded on the lines I took the following day as it was promised to me that it will the following day. So on the 27th I ended up deciding to cancel the contract as it was still within the first seven days and that the package they wanted me to take was not what I wanted. my requested was 1GB for 24Months @ R199 but they wanted me to take the R200 airtime which I didn't need.<br> <br> So when I went back to find out why I was being charged and debited while the contract was supposed to be cancelled and they have there devices with them which was requested from me when I decided to cancel. but sadly I have been charged twice and I had to reverse the debits and when I went to the store the store manager told me straight that he cant assist me as my reason for cancellation was not concrete enough and that he cared about what his boss would say if he cancelled. <br> <br> so now I need Vodacom to work on cancelling that account, stop debiting me and making sure that store manager(Thato Manele and Margaret Tlholoe) gets disciplined.<br>