Account ported out without my consent

On the 09/03/2016 my Vodacom cell number was ported out of the network without my consent to another network. I called Vodacom immediately to cancel the port and was given the reference number A2-1LKE-V0MVY The following day on the 10/03/2016 I called to find the status of my query and was told the port would be cancelled and I would have my number after 24 - 72 hours.<br> <br> Today is the 14/03/2016 and still my number is not working, I called the porting department and no one can give me an answer as to when I will be back on the network or have my number back. I won't even begin to explain how ridiculous the customer care department is because they simply told me they cant find my number on the network and therefore cannot help despite the reference number having the 082111 Customer care no I just call for feedback. The Porting department tells me to be \patient\".<br> <br> This is beyond frustrating! I have exhausted my patience, I have tried to be calm and I cannot be anymore! I have no joy or any support from Vodacom. I do not know whether this is not the universe telling me to actually port out of Vodacom to another network, maybe they will treat me differently."