1 reviews | Active since Dec 2016
Account payment via credit card
<p>I signed a legal contract with Vodacom in which I chose to pay my account via automatic deductions from my credit card every month. Now my credit card expired and when I phoned in to give them the new expiry date on my credit card I was told I cannot pay my account with automatic deductions from my credit card any longer. I need to go into the store every month or sign a debit order. How can Vodacom change a contract as they wish?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,feedback provided.
As per telephonic discussion,feedback provided.
After more than a month and still not resolved!!!!!!
After more than a month and still not resolved!!!!!!
