1 reviews | Active since Feb 2017

15 Dec 2019, 05:01

Account payment

I have been fighting with vodacom for awhile now probably a year now. I requested for my debit order to change banks and that was a huge mission. Now I can't pay my bill as your online prompt doesn't work nor does it tell you how to pay it. I am in another country so it doesn't really matter to me but I'd still like to pay my bill. If you could be so kind as to give some directions as I have tried all channels..

0
Replies (2)
Vodacom
Vodacom's reply15 Dec 2019, 11:31
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
's update15 Dec 2019, 11:38
Reviewer Update
How will you contact me if I'm in another country will you call me in Thailand?