LC
Louisa C

1 reviews | Active since Dec 2015

26 Feb 2017, 16:26

Account paid up to date but line suspended

<p>About 2 months ago my cellular service wa suspended but has been brought up to date again. I have 3 contracts and today I find that one of my lines are still suspended ********** 894 which means was never rectified 2 months ago. </p>

0
Replies (1)
Vodacom
Vodacom's reply27 Feb 2017, 07:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team