SZ
Siphokazi Z

1 reviews | Active since Mar 2018

15 Nov 2018, 19:08

ACCOUNT PAID UP BUT MY NAME ON ITC

I had a cellphone contract with Altech Autopage with an Vodacom number, Altech Autopage closed down without notify me where I will follow up my account or pay my account, next thing I was handed over to the lawyers for that account and I made arrangements and paid up the account and received a paid up letter, just after receiving the paid up letter received a call from other lawyers which i refer them to where I have paid up my account with. Now I cannot get credit anywhere because of this vodacom account.

0
Replies (1)
Vodacom
Vodacom's reply16 Nov 2018, 08:16
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team