ACCOUNT PAID UP!!!!!!!!!!!!!!!!!!!!

Item: Vodacom
Rating: 1
Author: Annemie S

I have paid up my account (last payment was made 21/01/2024), Last Payment that was done was R1586.54, but I am still getting messages I have not paid my account, I have mailed Vodacom with the proof that this account was paid up, I have send proof of payment with, but they just ignore any correspondence.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

12 Jun 2024, 08:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply12 Jun 2024, 08:21

Official