1 reviews | Active since Jul 2016
Account paid up 2 months ago, now being told I am overdue
Vodacom, do not send me emails saying my account is over due when it has been cancelled 2 months ago with HUGE hassles!!! And you still have the audacity to say "do not reply this email, please call Vodacom". Your customer service is shoddy and I will not spend money to call your customer call centre and spend my hard earned money to kept on hold for an account I have closed accordingly. Sort your **** out! its frustrating for us consumers! Dear Vodacom Customer
According to our records your account is in arrears by R 743.87. Please make a payment towards the account to prevent further action or kindly contact us on ********** to discuss the options.
Ways to pay: •Over the counter payments at FNB, Absa, Standard or Nedbank •Selected Vodacom Customer Walk in centres (please refer to your monthly statement for a store closest to you) •Log onto www.vodacom.co.za to initiate a debit order •Internet / ATM banking - Select Vodacom Pty Ltd from your Bank Approved Beneficiary list and enter your Vodacom account number as the reference number
Kind regards Corporate Collections Team
(Automated Computer generated email. Please do not reply to this email.)
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
