AG
Akash G
1 reviews | Active since Mar 2012
07 Jan 2021, 17:27
Account Paid Up
I paid up my Vodacom account last July and till today it hasn't been updated with the credit bureau, I have also received a paid up letter, this is a great concern as it is impacting my credit score, please can you update immediately
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Vodacom's replyOfficial
08 Jan 2021, 07:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jan 2021, 07:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team