1 reviews | Active since Oct 2016
Account Paid- Line Suspended
<p>I mde a cash payment at the Vodashop (River Square) on Wednesday 09:10 (even more then I should paid)</p> <p>Thursday my line was off, Vodacom Cutomer Care advised that no payment of R3000.00 was allocated to my account. I went to the shop, they discovered that the person that helped me used the wrong account number.</p> <p>Today. 48hours later my line is still off, seems that every one at the Vodashop is ***********. Customer care keeps advising that they can't assist.</p> <p>Is it fair that I have to wait for the store to open? Needless to say that I could not make any calls for the last 48 hours. What about my bussiness Vodacom????</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
