Account paid in full
<p>I paid off my contract ahead of time and they decide that they will now no longer give my my airtime now that I have paid it off. In the statements I paid for my airtime and insurance and now I'm not receiving any of that but I have paid for it. This is the second time I've been played by vodacom. First time I won the competition for the rugby cup finals they phone me on the Friday and tell me to have everything by the Monday. Got all I needed and told me it was too late and that's it. This is unacceptable and if I don't come right through hello peter I will have to take this through the consumer protectonic act.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,feedback provided.
As per telephonic discussion,feedback provided.
