ACCOUNT PAID AND NO REACTIVATION A MONTH LATER!!!

My debit order was rejected, service suspended. I made EFT payment on 21 Feb 2015, call centre agents completely ***********- after making several calls to them to confirm receipt they kept on saying nothing received! I have emailed all proof and requirements numerous times up until this point! They claimed to have not received it for 2 weeks, finally someone in the call centre made the effort to provide me with a fax line to their supervisor directly. Documents were allocated and reactivation instruction was processed, 2 weeks later and still NO ACTIVE LINE!!! I will never do business with VODACOM again. I have been utilizing their services for many years but after this... it's unacceptable, unfathomable to think this could take so long- \when they all promise up to 7 working days MAX"-and unprofessional to say the least!!! I am so disappointed in this service.<br> PLEASE SOMEONE HELP ME!!! I need my LINE REACTIVATED AS SOON AS POSSIBLE!!!<br> """