AM
Andrew M

1 reviews | Active since Mar 2018

12 Mar 2018, 23:47

Account paid

I paid off an account 2 years ago and I have a paid up letter yet an amount owing still appears on my credit report after numerous calls to Vodacom nothing has changed. ..It is negatively affecting my credit applications and it is unacceptable.

0
Replies (1)
Vodacom
Vodacom's reply13 Mar 2018, 07:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team