bM
banele M
1 reviews | Active since Sept 2015
01 Sept 2015, 14:44
Account over billed with limit in place
My bill for September is has been estimated to this amount: R 1007.78 while i have a limit of R50 extra on my account. Called customer care and they told me that they would escalate my complaint and i will receive an sms but nothing. This is not on vodacom please sort this out. I am an old and loyal customer of yours.
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Vodacom's replyOfficial
01 Sept 2015, 15:53Hello princedavinci,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Vodacom's reply01 Sept 2015, 15:53
Official
Hello princedavinci,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM