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Ronewa L
1 reviews | Active since Jun 2021
30 Jun 2021, 13:46
ACCOUNT OPENED WITHOUT MY CONSEN
Good day.
To my surprise, when checking my clear score report, there is a new Vodacom account opened with an amount of R1458, without my consen, i have never had contract with Vodacom. please assist with the cancellation of as this is affecting my credit score. it is clear that someone might have opened an account with my details, kindly assist in this regard.
Please Assist!!!
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Replies (2)
Vodacom's replyOfficial
30 Jun 2021, 13:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jun 2021, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Ronewa L's updateReviewer Update
28 Sept 2021, 18:38Thank you,this matter has been resolved,i was also issued with confirmation latter.*****lent account has been closed
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Ronewa L's update28 Sept 2021, 18:38
Reviewer Update
Thank you,this matter has been resolved,i was also issued with confirmation latter.*****lent account has been closed